Return & Exchange

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. Used merchandise cannot be returned unless defective. Return within 30 days from receipt of merchandise. Please allow 10 to 14 days for for the processing of your return.

In case of paying by credit card, the bank account is charged when placing an order.

Solutions for damages during shipping

If the wrapping of the package is damaged, buyer has the right to return it unopened, or open it with writing a report, and see whether the products remained undamaged. Seller has to be informed right away in case of any problem.

Hungarian legislation of cancellation, it deadline and limits.
XXXVI. law of 2002

Money-back guarantee

We are absolutely sure you will be satisfied with our products, so we give you a 100% money-back guarantee for all the products listed and bought on SlangSlang.com.

If you would happen to have any problem with the product received, please contact our customer service ( phone: 06-30-23 48 542 e-mail: customercare@slangslang.com ), and we sort the problem out ( with exchange or payback) in maximum 15 workdays after receiveing the product back from you.

You can buy riskfree at SLANG SLANG webshop.

How can you validate the money-back guarantee?

Contact our customer service in 8 days after receiveing the product, where you can discuss the details of the repayment. If you would like to take this option, please return the product(s) with their original packaging and labels to our address. The shipping back is your expense.

In 15 working days we wire transfer you back the price of the product (without shipping costs) to the given bank account number.

Unfortunately we cannot take any responsibility for inappropriate use of our products.

As Buyer uses her/his right of cancellation, the shipping cost of returning the product(s) is Buyer's expense.

We don't take any responsibility for any erratum in products descriptions or prices.

Contact details of our customer service:

  • Address: 1064 Budapest, Rózsa u. 64.
  • Tel: : 00 36 30 23 48 542
  • E-mail: customercare@slangslang.com

Complaint department contact:

  • E-mail: customercare@slangslang.com
  • Phone: 00 36 30 23 48 542
  • Address: 1064 Budapest, Rózsa u. 64.

Information about deadline and method of inspecting complaints.

In 15 working days after receiveing returned product(s) we send you an e-mail whether we can exchange the product(s), or we can transfer you the price back.

You can choose from the following options:

  • wire transfer to the bank account number given
  • cash collection on delivery
  • personal collection at our customer service's address after fixing an appointment at our customer service
  • internet credit card

Information of when the charging of your credit card occurs. When paying by credit card, we charge your account when you order.